Shipping policy

Shipping Policy

About Delivery Guarantees
We offer guaranteed delivery on certain fast delivery speeds and select products. When guaranteed delivery is available on an order, it will be clearly marked on the checkout page with an associated delivery date and fee (if applicable).

Delivery time = Handling time + Transit time

Handling time takes 1-5 days. 

Transit time:

At present, we adopt below three shipping ways to fulfill orders,

STANDARD means 3-5 business day shipping
EXPEDITED means 2 day shipping
PRIORITY means next day shipping

Note:
Expedited and Priority ship speeds are not available for post office box addresses.

About Shipping Restrictions
Certain restrictions prevent us from shipping certain products to all geographical locations. Restrictions for specific items may require the purchaser to provide additional information in order to ship the item.

You'll be notified at checkout if we're unable to ship specific items to the address you've selected. Please also check the product detail pages for any item-specific shipping restrictions.

Age Verification
Local/state laws or statutes may require you to verify your age in order to purchase certain age-restricted products. If age verification is required for your delivery address, you'll be asked to provide your birth date as well as the details of an accepted form of identification. You can use one of the following forms of identification to verify your age:

Military ID
Most passports
Driver's license
State ID
We will not accept other types of ID for age verification. If you do not have one of the accepted forms of ID, you will not be able to ship this item to your delivery address.

You can change your shipping preferences in Your Account at any time after placing your order as long as the order hasn’t entered the shipping process yet.

About International Orders & Deliveries During COVID-19
Due to COVID-19, which affects our ability to deliver products as quickly and efficiently as we do during normal times.